Privacy policy

This Privacy Policy describes how www.myoho.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Introduction:

  1. The domain https://www.myoho.in/ including any web-pages, thereof is the web-site (“Website”) of Myoho Fashions Private Limited (hereinafter "Myoho”, “we”, “us” or “our") having its registered office at B-105, Antophill warehousing society. Near Dosti Acres. Wadala (E). Mumbai , Maharashtra -400037, India
  2. Myoho is sensitive to privacy issues on Internet and therefore considers it important to inform the manner in which Myoho receives the information from the visitor (hereinafter “you” or “your”) who visits the Website. Please read this privacy policy including any amendments or revised versions thereof (“Privacy Policy”) and if you have any questions or concerns regarding Privacy Policy please feel free to send an e-mail at compliance@Myohofashions.com.
  1. Applicability:
  1. This Privacy Policy applies exclusively to this Website with immediate effect and by visiting our Website you agree to be bound by this Privacy Policy.
  2. This Privacy Policy is binding upon you on each occasion when you visit the Website including while (i) registering yourself on Website, (ii) undertaking any transaction on the Website, (iii) accessing blog page on the Website, (iv) transacting with Myoho etc.
  3. This Privacy Policy does not apply to entities which are not managed, owned or controlled by Myoho or to the people who are not engaged, employed or managed by Myoho.
  1. Collection Of Information:
  1. In order to browse our Website, you do not have to reveal your personally identifiable information. However, our web-servers will collect non-personally identifiable information such as IP address, browser versions, number of visits, time-spent on Website, products viewed, etc.
  2. There may be occasions when our Website would require you to provide personally identifiable information including name, residential or other address, phone or mobile number, e-mail address, gender, bank account or credit card information, etc. For example: when you (a) send Myoho any feedback on any products; (b) seek consultation with Myoho (c) subscribe to Myoho’s news-letters, blog or receive any updates on special offers that are offered by Myoho; (d) inquire about Myoho’s products; (e) place a purchase order for any merchandise through the Website; (f) create/register an online-account with Myoho or subsequently update any information so provided; (g) conduct online surveys; (h) seek refund of any payment made, etc.
  3. Please note that you are under no compulsion to provide your personal/non-personal information and any information provided by you is with your full consent, own volition and desire to provide such information.
  4. By accessing the Website or sharing information on the Website, you permit Myoho to use your information including personal or sensitive personal data/information as provided or may be provided to Myoho and stored by Myoho in electronic medium in connection with your visiting the Website or ordering products made available on the Website or availing any services from Myoho, etc. Thus in connection with the use of Website by you, Myoho is entitled to collect, store, analyze and even share your personal or sensitive personal data/information with its consultants, advisors or any third party to comply with the requirements of any applicable law or for any other lawful purposes.
  5. For avoidance of doubt, Myoho is under no obligation to verify the source of your personal information or sensitive personal data/information and shall not be responsible for authenticity of the information provided by you. You may choose to withdraw this consent (unsubscribe) by writing an e-mail to the Myoho. However rendering of any assistance by Myoho is contingent upon your continued consent to Myoho’s usage of your personal information or sensitive personal data/information as aforesaid.
  1. Use of Information:
  1. The information so collected enables Myoho to keep record of the number of visits, average time spent on the Website, various web-pages/ products viewed, etc. in order to improve the content of the Website and its functionality, analyze online data generated on Website to give personalized shopping experience to the visitor, improve order processing and delivery/shipping logistics, etc. and thus give the visitor an overall enriching experience on every visit.
  2. Occasionally Myoho may also share with its associates, subsidiaries or reputable/trusted third parties some of the personally identifiable information to render various services to you. For example: (i) Myoho will have to share your mailing address or phone/mobile number with courier company to deliver goods ordered on the Website or any brochure/catalogues etc.; ii) Myoho may share the data with the suppliers to deliver the goods/merchandise ordered on the Website; (iii)Myoho may share the data generated on Website with software developers for improving the content and features of the Website or for targeted advertisement; (iv) if you register online on Website, Myoho may share your data with other reputable partners/trusted third parties who may provide you with products or services or any offers which you may find interesting.
  3. Without prejudice to aforesaid, Myoho also reserves its right to disclose information in order to comply with order from any governmental, judicial or quasi-judicial authorities or pursuant to requirement of law, or when Myoho is legally advised or in order to protect Myoho’s rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
  4. Myoho is the sole owner of the information collected through the Website. In the event we sell or transfer all or a portion of our business or assets or due to change in control or opt for a scheme of amalgamation or arrangement, consumer information may be one of the business assets that are transferred as part of the transaction. Should such a transaction occur then other business entity (or the new combined entity) will be bound to follow this privacy policy or similar policy with respect to your personal information.
  1. Cookies and Other Codes:
  1. A cookie is a tiny element of data that Website can send to your web browser, which may then be stored on hard drive of your mobile/computer. Cookie enables us to recognize you when you visit the Website or certain pages on the Website.
  2. Myoho uses cookies to facilitate the online shopping process by showing you merchandise based on your preferences and provide you with a more personalized shopping experience. Cookies are also used to provide dynamic services to regular customers in an efficient and smart way.
  3. Your browser can be set to not accept cookies from our Website, but this would restrict your use of the Website to a certain extent. Myoho assures you that cookies placed by Website in your browser do not contain any personal or private details and are free from viruses.
  4. Aside above, Myoho may, from time to time, use any other software technology such as Google Analytics system for aforesaid purposes.
  1. Security:
  1. Myoho is committed to protecting the information received from you. Reasonable technical and management practices have been put in place to protect the confidentiality, security and integrity of information received from visitor on our Website and stored on our system. While we implement the above security measures on this Website, you should be aware that 100% security is not always possible and therefore should be careful while using a shared computer network of computer resource. You are requested to sign off from the Website when finished using a shared computer.
  2. The Website redirects you to a payment gateway for making payment. The payment gateway site encrypts your personal information using secure socket layer technology to provide for the secure transmission of the information. For avoidance of doubt, it is clarified that Myoho does not have any access to the data keyed on payment gateway sites.
  3. If you are a registered user with our Website, we suggest that you do not share your login-id or password with any person. We strongly recommend you to change your login password frequently.
  4. While accessing Website if you observe any suspicious activity on the computer resource, you are requested to change your password immediately.
  5. Please note that Myoho will never send you request e-mail or call you for sharing your password. If you receive any such e-mail or call requesting password, please inform Myoho representatives immediately by sending us an e-mail at compliance@Myohofashions.com.
  6. Our Website may provide links to other websites owned/controlled by third parties. While Myoho tries to link only to websites that share our high standards and respect for privacy, Myoho has no control over these websites and our Privacy Policy does not apply to these third party websites. It is clarified that Myoho is not responsible for the content or privacy policies employed by such third party sites and accordingly requests you to use discretion while visiting such links.
  7. Any visitor who has received an invitation to join or register on the Website may choose not to receive such invitations in future by following the instructions in the e-mail invitation. If you are already a registered member/visitor, you may choose not to receive such invitations by changing your preferences by sending an email to contactus@Myohofashions.com. Myoho will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to fifteen business days as we process your request.
  1. Children's Privacy and Parental Controls:
  1. We do not solicit any personal information from minors. If you have not completed 18 years of age, you are not authorized to use the Website.
  2. Use of our Website is available only to persons who are competent to contract under the Indian Contract Act, 1872.
  3. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permissions or from accessing material that is harmful to minors.
  1. Applicable Law and Jurisdiction:
  1. By accessing this Website, you agree that the laws of India govern this Privacy Policy and courts at Mumbai alone shall have jurisdiction over any dispute that may arise between Myoho and you.
  1. Grievances:
  1. If you have any questions/grievances about this Privacy Policy, please contact us by sending letter to the attention of ‘Grievance Officer’ either to our registered office or by e-mail on mail@myohostudio.com.
  1. Miscellaneous:
  1. n case of a conflict in any terms of Privacy Policy, the decision of Myoho shall be final and concluding, and you irrevocably withdraw your right to make any claim or demur on this ground.
  2. Please also read Terms and Conditions as set out on the Website. By accessing the Website, it shall be deemed that you have read the Terms and Conditions and this policy and the same are acceptable and binding upon you.

 

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels [ADD OR SUBTRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers [INSERT ANY OTHER PAYMENT TYPES ACCEPTED]), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION. FOR EXAMPLE, SALES CHANNELS, PAYMENT GATEWAYS, SHIPPING AND FULFILLMENT APPS].

Customer support information

  • Examples of Personal Information collected: [MODIFICATIONS TO THE INFORMATION LISTED ABOVE OR ADDITIONAL INFORMATION AS NEEDED]
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: [ADD ANY VENDORS USED TO PROVIDE CUSTOMER SUPPORT]

[INSERT ANY OTHER INFORMATION YOU COLLECT: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]

[INSERT FOLLOWING SECTION IF AGE RESTRICTION IS REQUIRED]

Minors

The Site is not intended for individuals under the age of [INSERT AGE]. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • [INSERT INFORMATION ABOUT OTHER SERVICE PROVIDERS]

[INCLUDE FOLLOWING SECTION IF USING REMARKETING OR TARGETED ADVERTISING]

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • [INSERT IF APPLICABLE] We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • [INSERT IF YOU USE A THIRD PARTY MARKETING APP THAT COLLECTS INFORMATION ABOUT BUYER ACTIVITY ON YOUR SITE] We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
  • [INSERT OTHER ADVERTISING SERVICES USED]

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

[INCLUDE OPT-OUT LINKS FROM WHICHEVER SERVICES BEING USED. COMMON LINKS INCLUDE:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

[INCLUDE THE FOLLOWING SECTION IF YOUR STORE IS LOCATED IN OR IF YOU HAVE CUSTOMERS IN EUROPE]

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

[INCLUDE ALL THAT APPLY TO YOUR BUSINESS]

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

  • Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
  • Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.


    Your rights

    GDPR

    If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

    Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

    [INCLUDE FOLLOWING SECTION IF YOUR BUSINESS IS SUBJECT TO THE CALIFORNIA CONSUMER PRIVACY ACT]

    CCPA

    If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

    If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

    Cookies

    A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

    We use the following cookies to optimize your experience on our Site and to provide our services.

    Cookies Necessary for the Functioning of the Store

    Name Function
    _ab Used in connection with access to admin.
    _secure_session_id Used in connection with navigation through a storefront.
    cart Used in connection with shopping cart.
    cart_sig Used in connection with checkout.
    cart_ts Used in connection with checkout.
    checkout_token Used in connection with checkout.
    secret Used in connection with checkout.
    secure_customer_sig Used in connection with customer login.
    storefront_digest Used in connection with customer login.
    _shopify_u Used to facilitate updating customer account information.

    Reporting and Analytics

    Name Function
    _tracking_consent Tracking preferences.
    _landing_page Track landing pages
    _orig_referrer Track landing pages
    _s Shopify analytics.
    _shopify_fs Shopify analytics.
    _shopify_s Shopify analytics.
    _shopify_sa_p Shopify analytics relating to marketing & referrals.
    _shopify_sa_t Shopify analytics relating to marketing & referrals.
    _shopify_y Shopify analytics.
    _y Shopify analytics.

    [INSERT OTHER COOKIES OR TRACKING TECHNOLOGIES THAT YOU USE]

    The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

    You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

    Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

    Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.

    Do Not Track

    Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

    Changes

    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

    Contact

    For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mail@myohostudio.com 

    Last updated: [DATE]